Emotional Well-Being LLC ("Emotional Well-Being," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA). This policy describes the information we collect from or about you when you visit emotionalwellbeing.us (our "Website") or engage our software engineering services.
Information We Collect
- Personal data: Name, practice name, postal address, email address, phone number, and billing information you provide through our contact form or during a client engagement.
- Technical data: Information about your device, browser, and how you use our Website.
- Protected health information: Where we are engaged to build platforms that process patient scheduling, clinical notes, or billing data, we act as a business associate under a signed Business Associate Agreement (BAA) and handle that data according to HIPAA requirements.
How We Use Your Information
- To respond to inquiries submitted through our contact form.
- To scope, build, and deliver the software platform your practice has engaged us to build.
- To bill for services rendered and maintain accurate financial records.
- To provide ongoing support and maintenance for platforms we've deployed.
Data Security
Given the sensitivity of clinical and patient information, we maintain administrative, technical, and physical safeguards designed to protect it from unauthorized access, alteration, disclosure, or destruction, consistent with HIPAA's Security Rule. Data is encrypted in transit using TLS and at rest using AES-256.
Data Sharing
We do not sell personal information. We may share information with subcontractors and infrastructure providers strictly as needed to deliver our services, under confidentiality obligations and, where applicable, executed Business Associate Agreements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Contact Information
Emotional Well-Being LLC
470 Citi Centre St #1047
Winter Haven, FL 33880
Email: hello@emotionalwellbeing.us
Phone: +1 (863) 555-0172